Help Center

Find answers to your questions and get the support you need to enjoy your horror gaming experience.

Account & Profile

Manage your account settings and profile

Billing & Payments

Subscription, payments, and refunds

Games & Gameplay

Game issues, controls, and features

Safety & Security

Account security and privacy

Getting Started

Click 'Sign Up' on our homepage, enter your email and create a password. You'll receive a confirmation email to verify your account. Once verified, you can start playing horror games immediately!

Grave Game works on any device with a modern web browser - desktop computers, laptops, tablets, and mobile phones. No downloads required!

We offer premium games. Create a account to access our selection of horror games, or subscribe to unlock our full library of terrifying experiences.

Account Management

Click 'Forgot Password' on the sign-in page, enter your email, and we'll send you a password reset link. Follow the link to create a new password.

Navigate to Account Settings from your profile menu. Here you can update your display name, avatar, email preferences, and other personal information.

Contact our support team at info@linkit360.com to request account deletion. Please note this action is permanent and cannot be undone.

Subscriptions & Billing

We offer Nightmare Pass (monthly) with full access to our horror game library. Each plan provides unlimited gaming with different billing cycles.

Go to Account Settings > Subscription > Cancel Subscription. Your access continues until the end of your current billing period.

Refunds for unused souls are available within 7 days of purchase. Subscription refunds are generally not available after activation. Contact support for special circumstances.

Technical Support

Try clearing your browser cache, disabling browser extensions, or switching to a different browser. Ensure you have a stable internet connection for the best experience.

Check that your device volume is up and not muted. Ensure your browser has permission to play audio. Try refreshing the page or restarting your browser.

Use the 'Report Issue' button in-game or email info@linkit360.com with details about the issue, including your browser, device, and steps to reproduce the problem.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Contact Support